What we do Our volunteers are available to provide support in the first few critical hours after an incident, particularly important for victims who do not have a support base of family or friends. Support Our role is to alleviate the impact of crime or tragedy on its victims. At the time of the incident, we provide a listening ear, comfort, and reassurance either by phone or in person; in the victim’s home or at the hospital. A follow up consultation is provided when necessary to determine what further information or support the victim requires. In cases where a court appearance is necessary, we contact the victim/witness to offer information on court procedures and upcoming court dates. We are available to provide court preparation and accompany the victim/witness to court. Information We provide resource material and information for victims of crime or tragedy, such as: domestic violence, sudden death, harassment, threats, assault, sexual assault, property crimes, suicide, robbery, Emergency Protection Orders, Victim Impact Statements, Restitution for victims and the Financial Benefits for Victims of Violent Crime Program. Referrals Other community agencies and organizations may be helpful to you. We can connect and refer you to: • Local Community Agencies • Crown Prosecutors • Child and Family Services • Support Groups • Shelters • Counselling Agencies • Medical Examiner’s Office Dealing with Tragedy & Trauma We can never fully anticipate the trauma we might feel after being victimized. No matter what type of crime or misfortune you have been the victim of, you may suffer emotional stress. Trauma is not a sign of weakness – it knows no gender or racial boundaries. It’s important to know what you can do and where you can turn for help during this time. What to do Talk Discussing your feelings with your friends, family or professionals can help you work through emotional trauma. Acceptance Understand that you had no control over the events that occurred during the victimization and it's not your fault. Practice patience Realize that healing takes time. Emotions and feelings need to be worked through over time. Recovery may not happen overnight. Be good to yourself It's okay to believe in yourself once more and to trust others again. Although this was a negative experience you can overcome it. Don’t be afraid to show your emotions. Experiencing different emotions at a time like this is normal, and keeping them inside may slow the healing process.